Caring For Your William Yeoward Crystal

William Yeoward Crystal and Glass

William Yeoward Crystal is a hand made product and although it is robust, care should be taken in its use, cleaning and storage.

To minimise the risk of damage and to keep your crystal in beautiful condition, it is recommended that your crystal should be washed by hand in a plastic bowl of warm water using a mild detergent; wash one item at a time, rinse in clear warm water and then place on a drainer. Dry the glasses when still warm using a soft, dry cloth, taking care always to hold the bowl of a wine glass when drying the stem and foot; never hold the foot when drying the bowl as this can easily lead to the bowl being twisted off and broken.

Decanters should always be washed and dried soon after use; leaving any liquid in a decanter for more than a few days can lead to hard to remove stains forming on the inside. The same applies to vases- lime scale from water can easily damage the inside of the piece. Store empty decanters with the stopper removed, to avoid condensation staining the inside. Glasses should be stored the right way up- not on their rims which are the weakest and most easily damaged part.

Crystal can easily break if subjected to rapid change in temperature; therefore do not use Crystal in a refrigerator or freezer. Similarly do not stand a cold piece of Crystal on a hot surface or vice versa. Be careful not to put a piece of cold Crystal, such as an Ice Bucket, directly into hot water. For best results we recommend that fine glassware and crystal should not be washed in a dishwasher - the high temperatures and detergents used can quite soon damage the surface of the glass, causing a grey 'film' to appear which it is impossible to remove. Occasional use in a dishwasher may cause no harm, provided that the glasses are taken out of the machine and dried by hand.

William Yeoward Crystal Bone China

We suggest that our Fine Bone China is washed by hand to preserve the quality and decoration. Gold dishes should be used as decorative items and not as ashtrays as the gold may be damaged. To avoid scratching the fine decoration, please take care when placing objects on our plates and use a protective pad between plates if they are to be stacked.

William Yeoward Crystal Photograph Frames

When opening your frame for the first time, please retain the padding that you will find between the glass and the wood back – this will ensure that your photograph fits securely against the glass. The metal border of this frame is silver plated and it has been covered with a protective lacquer to preserve the bright finish. Do not use any kind of metal polish on the frame as this will damage the lacquer!

The frame and glass can be kept in good condition by wiping occasionally with a slightly damp chamois leather or soft cloth and drying with a soft lint free towel. The wood back of the frame needs no maintenance apart from the occasional dusting. 

William Yeoward Crystal Silver

Silver is highly resistant to corrosion, however, sulfides that are always present in the atmosphere and many foods, can tarnish it, egg and mayonnaise being the most potent. This is easily removed, gently, with a good silver polish (Goddard’s is recommended) and a soft cloth. On average, cutlery only requires cleaning three or four times per year, particularly if the items are stored in their own case or covered in a drawer.

All your sterling silver or silver-plated cutlery can be used in a dishwasher; however it will cause premature scratching, so we do recommend hand washing. Use dishwashers to the manufacturer’s instruction and always load your cutlery with care. Also, avoid harsh detergents and ensure that your cutlery is dried immediately and thoroughly after the cycle has finished. Never subject your cutlery to the rinse and hold cycles.

By following the above advice, you will preserve your William Yeoward Crystal products in good condition for many years.