William Yeoward Crystal is a hand made product and although it is robust, care should be taken in its use, cleaning and storage.

It is recommended Crystal should be washed by hand in a plastic bowl of warm soapy water using a mild detergent - to minimise the risk of damage, items should be washed one at a time.

After washing the items should be rinsed in clean warm water and then placed on a drainer.

Dry the Crystal while still warm with a soft, dry cloth, taking care to always hold the outside of the bowl when drying a wine glass; never hold the foot while drying the bowl as this can easily lead to the bowl being twisted off and broken.

Decanters should always be washed and dried soon after use; leaving any liquid in a decanter for more than a few days can lead to hard to remove stains forming on the inside. The same applies to vases- lime scale from water can easily damage the inside of the piece. Store empty decanters with the stopper removed, to avoid condensation staining the inside.

Glasses should be stored the right way up- not on their rims which are the weakest and most easily damaged part.

Crystal can easily break if subjected to rapid change in temperature; therefore do not use Crystal in a refrigerator or freezer. Similarly do not stand a cold piece of Crystal on a hot surface or vice versa. Be careful not to put a piece of cold Crystal, such as an Ice Bucket, directly into hot water.

Only use Crystal in a dishwasher if it has a low temperature, gentle program; and use a non abrasive, mild, cream detergent.

By following the above advice you will preserve your Crystal in good condition for many years.